Privacy Policy for KodeeXp Flights

The event organiser, KodeeXp Flights, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Last Updated: November 16, 2024 

1. INTRODUCTION 

1.1 About This Policy 

This Privacy Policy explains how Kodee Labs Ltd (trading as 'Kodee Xperience' or 'KodeeXp') collects, uses, stores, and protects your personal data when you use our website and flight booking services. 

1.2 Who We Are 

UK Entity (Data Controller): 

• Company Name: Kodee Labs Ltd 

• Company Number: 16373358 

• UK Registered Address: 85 Great Portland Street, London W1W 7LT, United Kingdom 

Nigerian Entity: 

• Company Name: Kodee Industries Limited 

• Company Number: RC 1713646 

• Nigerian Address: 33 Kofo Abayomi Street, Victoria Island, Lagos, Nigeria 

Contact Information: 

• Website: https://kodeexp.com / https://flights.kodeexp.com 

• Social Media: @Kodeexp 

• Newsletter: https://kodeexp.substack.com/ 

• Contact Email: info@kodeexp.com 

1.3 Our Commitment to Privacy 

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy is transparent about how we handle your personal data. 

2. PERSONAL DATA WE COLLECT

2.1 Information You Provide to Us 

Booking Information: 

• Full name (as per passport/ID) 

• Date of birth 

• Gender 

• Nationality and passport details 

• Contact details (email, phone number, address) 

• Payment information (processed securely via Stripe) 

• Special requests (dietary requirements, accessibility needs, etc.) 

Newsletter Subscription: 

• Email address 

• Name (optional) 

• Communication preferences 

Customer Service: 

• Correspondence via email, chat, or phone 

• Feedback, complaints, or inquiries 

2.2 Information We Collect Automatically 

Website Usage Data: 

• IP address 

• Browser type and version 

• Device information 

• Pages visited and time spent on site 

• Referring website 

• Carbon calculator and flight time counter interactions 

Cookies and Similar Technologies: 

We use cookies to enhance your experience. See Section 10 for more details.

2.3 Information from Third Parties 

• Payment verification from Stripe

• Flight operational data from Ascend Airways Limited (our airline partner)

3. HOW WE USE YOUR PERSONAL DATA 

We process your personal data for the following purposes: 

4. SHARING YOUR PERSONAL DATA 

We share your personal data only when necessary: 

4.1 Airline Partner 

Ascend Airways Limited (Company ID: 05228762) - Our airline operator requires your booking and passenger information to operate the flight safely and legally. 

4.2 Payment Processors 

Stripe - Processes payments securely. We do not store full credit card details on our servers. 4.3 Government Authorities 

We share passenger data with border control and aviation authorities as required by law, including Advanced Passenger Information (APIS) for international flights. 

4.4 Service Providers 

We work with third-party service providers who assist us with: 

• Website hosting and maintenance 

• Email communications (including Substack for our newsletter) 

• Customer service tools (live chat)

• Analytics and website optimization 

All third-party processors are contractually required to protect your data and use it only for the specified purposes. 

4.5 Legal Requirements 

We may disclose your personal data if required by law, court order, or to protect our rights, property, or safety.

5. INTERNATIONAL TRANSFERS 

Your personal data may be transferred outside the UK and European Economic Area (EEA) when: • Our Nigerian entity (Kodee Industries Limited) processes your booking 

• Flights operate to/from Nigeria 

• Service providers are located outside the UK/EEA 

When we transfer your data internationally, we ensure adequate protection through: • European Commission adequacy decisions 

• Standard Contractual Clauses (SCCs) 

• Other approved safeguards under UK GDPR 

6. DATA SECURITY 

We implement appropriate technical and organizational measures to protect your personal data against: • Unauthorized access or disclosure 

• Accidental loss or destruction 

• Unlawful processing 

Security measures include: 

• Secure socket layer (SSL) encryption for data transmission 

• Secure payment processing via Stripe 

• Access controls and authentication 

• Regular security assessments 

• Staff training on data protection 

In the event of a personal data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay. 

7. DATA RETENTION 

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

After the retention period expires, we will securely delete or anonymize your personal data.

8. YOUR LEGAL RIGHTS 

Under UK GDPR, you have the following rights: 

8.1 Right to Access 

Request a copy of your personal data we hold 

8.2 Right to Rectification 

Correct inaccurate or incomplete personal data 

8.3 Right to Erasure ('Right to be Forgotten') 

Request deletion of your personal data (subject to legal obligations) 

8.4 Right to Restrict Processing 

Limit how we use your personal data 

8.5 Right to Data Portability 

Receive your personal data in a machine-readable format 

8.6 Right to Object 

Object to processing based on legitimate interests or for direct marketing 

8.7 Right to Withdraw Consent 

Withdraw consent where processing is based on consent 

8.8 Right to Complain 

Lodge a complaint with the Information Commissioner's Office (ICO) 

To exercise your rights, contact us at: info@kodeexp.com 

We will respond to your request within one month. We may need to verify your identity before processing your request. 

9. COOKIES 

Our website uses cookies to: 

• Ensure the website functions properly (essential cookies)

• Analyze website traffic and usage (analytics cookies) 

• Remember your preferences (functionality cookies) 

• Deliver relevant marketing (marketing cookies - requires consent) 

Essential cookies are necessary for the website to function and cannot be disabled. 

Non-essential cookies require your consent. You can manage your cookie preferences through our cookie banner or browser settings. 

10. THIRD-PARTY LINKS 

Our website may contain links to third-party websites, including: 

• Social media platforms (where we operate as @Kodeexp) 

• Our Substack newsletter (https://kodeexp.substack.com/) 

• Payment processors 

• Partner websites 

We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing any personal data. 

11. CHILDREN'S PRIVACY 

Our services are not directed at children under 16. We do not knowingly collect personal data from children under 16 without parental consent. If you become aware that a child has provided us with personal data without parental consent, please contact us immediately.

12. CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Last Updated' date. We encourage you to review this Privacy Policy periodically. 

If we make material changes, we will notify you by email or through a prominent notice on our website. 

13. CONTACT US 

For privacy-related inquiries: 

• Email: info@kodeexp.com 

• Post: Data Protection Officer, Kodee Labs Ltd, 85 Great Portland Street, London W1W 7LT, United Kingdom 

To lodge a complaint with the supervisory authority: 

Information Commissioner's Office (ICO) 

• Website: https://ico.org.uk 

• Helpline: 0303 123 1113 

• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF 

14. SPECIFIC INFORMATION FOR FLIGHT PASSENGERS 

14.1 Sharing with Ascend Airways 

Your booking information is shared with Ascend Airways Limited, our airline partner, for: • Flight operations and safety 

• Compliance with aviation regulations 

• Customer service during your journey 

Ascend Airways processes your data as an independent data controller. Their privacy policy is available at: https://www.ascendairways.aero 

14.2 Passenger Rights 

As a passenger, you have rights under UK aviation law regarding flight delays, cancellations, and denied boarding. For more information about passenger rights, see our Terms and Conditions. 

14.3 Advanced Passenger Information (APIS)

We are legally required to provide passenger data to border control authorities for international flights. This includes: 

• Full name 

• Date of birth 

• Nationality 

• Passport details 

• Travel itinerary 

By using our website and services, you consent to this Privacy Policy.